Accessibility Statement

ArcLero is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to our learning management platform.

Our Commitment in Practice

ArcLero takes the following measures to ensure the accessibility of the ArcLero LMS platform:

  • Include accessibility as a core requirement in our product development lifecycle
  • Integrate accessibility considerations into our procurement and third-party component selection
  • Conduct quarterly accessibility audits against WCAG 2.1 AA success criteria
  • Perform manual testing with screen readers (JAWS, NVDA, VoiceOver) and keyboard-only navigation
  • Supplement manual testing with automated accessibility scanning tools
  • Prioritize remediation of user-reported accessibility issues

WCAG 2.1 Level AA — Partially Conformant

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.

ArcLero LMS is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working toward full conformance.

The platform is designed to support the Revised Section 508 Standards, which incorporate WCAG 2.0 Level A and AA success criteria by reference for web content.

Technical Specifications

The accessibility of ArcLero LMS relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML, WAI-ARIA, CSS, JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Supported Browsers & Assistive Technologies

ArcLero LMS is designed to be compatible with the following assistive technologies:

  • JAWS (latest version) with Chrome on Windows
  • NVDA (latest version) with Firefox on Windows
  • VoiceOver with Safari on macOS and iOS
  • Keyboard-only navigation across all core learning workflows
  • Browser-based zoom up to 200% without loss of content or functionality

ArcLero LMS is compatible with the current and previous two major versions of Chrome, Firefox, Safari, and Edge. The platform is not designed for or tested with Internet Explorer.

Assessment Approach

ArcLero assesses the accessibility of the ArcLero LMS platform by the following approaches:

  • Self-evaluation — quarterly internal audits against WCAG 2.1 AA success criteria
  • Automated testing — regular scans using industry-standard accessibility tools
  • Manual testing — hands-on testing with screen readers and keyboard-only navigation
  • User feedback — review and prioritized remediation of reported accessibility issues

Documentation

An Accessibility Conformance Report (ACR), based on the ITI Voluntary Product Accessibility Template® (VPAT®) 2.5 Revised Section 508 Edition, is available upon request. The ACR documents ArcLero LMS’s conformance with WCAG 2.1 Level AA success criteria and Section 508 technical requirements.

To request a copy of the ACR, please contact us at [email protected].

Feedback

We welcome your feedback on the accessibility of ArcLero LMS. If you encounter an accessibility barrier, please let us know. When reporting an issue, it is helpful to include:

  • The web address (URL) of the page where you encountered the barrier
  • A description of the problem and the assistive technology you were using
  • Any other details that help us reproduce and understand the issue

[email protected]

We aim to respond to accessibility feedback within 2 business days.

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